Terms and conditions

PREAMBLE The seller manufacturer, importer of work in precious metals, retail of watches, jewelry items, small leather goods exclusively destined for consumers, marketed through its Internet sites) www.doplr-watch.com or via partner shop or websites). The list and description of the goods and services offered by the company can be found on the above sites. ARTICLE 1: OBJECT The present General Conditions of sale determine the rights and obligations of the parties in the online sale of products offered by the seller. ARTICLE 2: GENERAL PROVISIONS These General Conditions of sale (terms) apply to all sales of products, carried out through the Internet sites of the company which are an integral part of the contract between the buyer and the seller. The seller reserves the right of change herein, at any time by publishing a new version on its website. The applicable terms then are those in force on the date of the payment (or the first payment in the event of multiple payments) order. These terms and conditions are available on the website of the company at the following address: www.doplr-watch. com The company also ensures that their acceptance is clear and unqualified by putting in place a checkbox and a click of validation. The customer declares having read the whole of the present General Conditions of sale, and if any of the specific terms related to a product or a service, and accept without restriction nor reserves. The customer acknowledges that he has received advice and information necessary to ensure the adequacy of the offer to its needs. The Client declares to be able to legally contract under French law or validly represent the person or entity to which it is committed. Unless evidence to the contrary the information recorded by the company are proof of all transactions. ARTICLE 3: PRICE Prices of the products sold through Internet sites are given in Euros all tax included (TTC) and precisely determined on the pages of documents products. For all products shipped outside the European Union or DOM - TOM, customs duties or other local taxes or import duties or taxes of State are likely to be required in some cases. These rights and sums are not the responsibility of the seller. They will be the responsibility of the buyer and of responsibility (statements, payment to the competent authorities, etc.). The seller invites such buyer to inquire on these aspects with the corresponding local authorities. The company reserves the right to change its prices at any time for the future. The telecommunication costs necessary for access to the websites of the company are the responsibility of the customer. If necessary also, delivery costs. ARTICLE 4: THE CONTRACT ONLINE The customer must follow a series of steps specific to each product offered by the seller to be able to carry out his order. However, these steps are systematic: -Information on the essential characteristics of the product; -Choice of the product, if any of its options and indication of the essential data of the customer (ID, address, etc); -Acceptance of the present General Conditions of sale. -Verification of the elements of the order and, where appropriate, correction of errors. -Follow-up of the instructions for the payment, and payment of the products. -Delivery of the products. The customer will then receive confirmation by e-mail of the payment of the order, as well as an acknowledgement of the order confirming. For the delivered products, the delivery to the address indicated by the customer. For the purposes of successful completion of the command, and in accordance with article 1316-1 of the civil Code, the customer agrees to provide its true identification elements. The seller reserves the right to refuse the order, for example for any abnormal, conducted in bad faith or for any legitimate reason. ARTICLE 5: PRODUCTS AND SERVICES The essential characteristics of the goods, services and their respective prices are made available to the buyer on the Internet sites of the company. The customer certifies having received a detail of delivery costs as well as the terms of payment, delivery and performance of the contract. The seller undertakes to honour the customer's order within the limit of stocks available products only. Otherwise, the seller informs the customer. These contractual information is presented in detail and in French language. In accordance with French law, they are being a summary and confirmation during validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The duration of validity of the offer of the goods and their price is specified on the Internet sites of the company, as well as the minimum duration of proposed contracts where they concern a continuous supply or reviews of products or services. Except particular conditions, the rights granted in respect of the present are only the person physical signatory of the command (or the person with the release Email address). In accordance with the legal provisions for compliance and hidden defects, the seller refund or Exchange defective products or not corresponding to the command. The refund can be requested in the following manner: fill our contact form. If the product does not match the customer's order, Doplr will make the refund by bank transfer or credit card upon receipt of the product. (return must be made within a package). Custom timepieces and ENGRAVED or embossed items are considered FINAL SALE. The product must be properly protected. The product must be in perfect condition) for the return your must send your package via a shipping with tracking with insurance service. In case of loss or theft during transportation Doplr emerges liability. ARTICLE 6: RETENTION OF TITLE CLAUSE The products remain the property of the company until the complete payment of the price. ARTICLE 7: DELIVERY TERMS The products are delivered to the delivery address specified in the order and the time limit indicated. This delay does not account the response time of the command. When the delivery requires an appointment with the Client you will be notified by mail via a notification to the carrier. When the customer orders several products at the same time these could be delays of different delivery to facilitate the delivery and the reception for the customer we bring together all delivery orders. Delivery times will be longer. If shipping is delayed we will keep you informed by mail. In case of delayed delivery, the customer has the opportunity to resolve the contract in the terms and conditions set out in Article L 138 - 2 of the Code of consumption. The seller then proceeds to a refund for the product and costs 'go' in the terms of Article L 138 - 3 of the consumer Code. The seller offers a point of telephone contact (cost of a local call from a fixed) indicated in the order confirmation Email to ensure the follow-up of the command. The seller recalls that at the time where the customer hangs physically possession of the goods, the risk of loss or damage to the products shall be transferred. It is up to the Client to notify the carrier of any reservations on the delivered product. ARTICLE 8: AVAILABILITY AND PRESENTATION Orders will be processed within the limits of our available stocks or subject to stocks from our suppliers. ARTICLE 9: PAYMENT Payment is due immediately on demand, including for preorder products. The customer can pay by credit card. Cards issued by banks domiciled outside France must be international (Mastercard or Visa) credit cards. Secure online credit card payment is directed by our payment provider. The transmitted information is encrypted in the rules of art and cannot be read in transit on the network "E transaction are secured by the Credit Agricole Group". Once the payment is initiated by the Client, the transaction is charged immediately after verification of the information. In accordance with article L. 132 - 2 of the monetary and financial Code, commitment to pay by card is irrevocable. By communicating its banking information at the time of sale, the customer authorizes the seller to charge his card the amount related to the indicated price. The customer confirms that he is the legal owner of the card to be debited and that it is legally entitled to use. Error or unable to charge the card, the sale is immediately resolved as of right and the order cancelled. The applicable prices are those displayed on the product page of the website. ARTICLE 10: WITHDRAWAL PERIOD In accordance with article L. 121 - 20 of the consumer Code, "the consumer has a period of fourteen days to exercise his right of withdrawal without having to prove motives or to pay of penalties, with the exception, if any, return fees". "The period mentioned in the previous short paragraph as for goods receipt or the acceptance of the offer for the supply of services. The right of withdrawal may be exercised by contacting the company in the following manner: fill our contact form (lien vers formulaire de contact du service client EN) We inform customers in accordance with article L. 121-20-2 of the Code of consumption, the right of withdrawal cannot be exercised for watch personnalised engraving made to measure for the customer. In case of exercise of the right of withdrawal within the above time limit, only the price of the purchased product and shipping costs will be refunded, return fees remain the responsibility of the customer. The product returns are to perform in their State of origin and complete (packing, accessories, instructions...) so that they can be marketed in new condition; they must if possible be accompanied by a copy of the proof of purchase. ARTICLE 11: GUARANTEES Under the law, the seller assumes two guarantees: compliance and relating to defects of the products. The seller reimburses the purchaser or Exchange apparently defective products or does not match the order. The refund request must be made in the following manner: fill our contact form. The seller recalls that the consumer: -has a period of 2 years from the delivery of the product to act from the seller -that he can choose between the replacement and repair of the property subject to the conditions provided for in art. apparently defective or not corresponding -that it is offered to prove the existence of the lack of conformity of the property during the six months following the delivery of the goods. -that, except used goods, this period will be extended to 24 months from March 18, 2016 -that the consumer can also enforce the guarantee against hidden defects of the thing sold in the sense of article 1641 of the civil code, and in this case, he can choose between the cancellation of the sale or a reduction of the selling price (provisions of articles 1644 of the Civil Code). Additional guarantees: see the terms of warranty Doplr ARTICLE 12: CLAIMS If necessary, the buyer can present any claim by contacting the company by means of our contact form. ARTICLE 13: RIGHTS OF INTELLECTUAL PROPERTY Trademarks, domain names, products, software, images, videos, text, or more generally any information object of intellectual property rights, are and remain the exclusive property of the seller. No assignment of intellectual property rights is achieved through these terms. Any total or partial reproduction, modification or use of such property for any reason is strictly prohibited. ARTICLE 14: FORCE MAJEURE The performance of the obligations of the seller at the end of the present is suspended in the event of a case of fortuitous or force majeure preventing the execution. The seller will notify the customer of the occurrence of such an event as soon as possible. ARTICLE 15: NULLITY AND MODIFICATION OF THE CONTRACT If one of the stipulations of this contract was cancelled, this nullity would not result in the nullity of the other provisions that will remain in force between the parties. Any contract amendment is valid only after a written agreement and signed by the parties. ARTICLE 16: PROTECTION OF PERSONAL DATA In accordance with the law computer and freedoms of January 6, 1978, you have the rights mark, access, modification, opposition and rectification of personal data about you. By adhering to these general conditions of sale, you agree that we collect and use this data for the implementation of this agreement. By entering your Email address on one of the sites in our network, you will receive Emails containing promotional offers and information about products published by the company and its partners. You can unsubscribe at any moment. Simply you click on the link at the end of our Emails or contact of the controller (the company) by letter RAR. On all of our sites, we keep track of attendance. ARTICLE 17: LIABILITY DISCLAIMER It is stipulated a disclaimer of liability of the seller for the realization of the benefit to 1000 euros. ARTICLE 18: APPLICABLE LAW All clauses in the general terms of sale, and all operations of purchase and sale that are targeted, will be subject to french law. "Our general terms of sale have been developed from a free template that can be downloaded on the site https://www.donneespersonnelles.fr